Return & Refund Policy
Return & Refund Policy
Thank you for shopping with Evaa Organics.
Due to the nature of our products and hygiene concerns, we do not accept returns or offer refunds once an order has been placed and shipped. All sales are final.
Exception – Damaged or Broken Products
We understand that sometimes products may arrive damaged during transit. If you receive a broken or damaged item, we are happy to assist you in such exceptional cases.
To be eligible for a replacement:
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Please contact us at hello@evaaorganic.com within 48 hours of receiving your order.
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Include your order number, a brief description of the issue, and a clear video proof showing the damaged product unopened in its original packaging.
Our team will review your request and notify you of the approval or rejection of your replacement based on the evidence provided.
Contact Us
If you have any questions about this policy, please reach out to us at:
📧 hello@evaaorganic.com
Thank you for choosing Evaa Organics.